Effective Date:01/01/2021
Thank you for shopping at juicycandle. If you are not entirely satisfied with your purchase, we're here to help. Our products can be returned within 30 days of the original purchase of the product. A new product may be exchanged for another product or returned for a refund.
To be eligible for a return, please make sure that: The product was purchased in the last 30 days
The product is in its original packaging
The product isn't used or damaged
You have the receipt or proof of purchase
You obtained a Return Merchandise Authorization (RMA) from us
Products that do not meet these criteria will not be considered for return.Send the product with its original packing and the receipt or proof of purchase and the RMA number, to our address.
Shipping charges Shipping charges incurred in connection with the return of a product are non-refundable.
You are responsible for paying the costs of shipping and for the risk of loss of or damage to the product during shipping, both to and from https://www.juicycandle.com/
Damaged items
If you received a damaged product, please notify us immediately for assistance.
Sale items Sale items cannot be refunded.
Only regular priced items may be refunded, unfortunately, sale items cannot be refunded.
Contact us
If you have any questions about our Returns and Refunds Policy, please contact us:
By email:
[email protected]Changes to this policy
We reserve the right to modify this refund policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website.
